Privacy Policy

Effective January 1, 2026

M&T Fernley Spray Foam Insulation, fernleysprayfoaminsulation.com, team@fernleysprayfoaminsulation.com

Who this policy covers

This policy explains how M&T Fernley Spray Foam Insulation handles the information you share when you visit our website, fill out a form or call us. We're an insulation contractor in Fernley, NV, and we keep this simple because we only collect what we need to answer you and do the work.

It applies to this website, starting from our home page, and to the information you give us while asking about a job. If you want to know more about who we are before reading on, our About page covers that.

What information we collect

When you fill out our contact form, we collect what you type in, which usually means your name, phone number, email address, the address of the house and a short note about the job. If you call us at (775) 980-1020 or email us, we keep the details you give us so we can follow up.

When you browse the site, some information is collected automatically, such as your browser type, the device you're using, the pages you visit and roughly where you're connecting from. This doesn't tell us who you are, and we don't try to match it to you.

Cookies and analytics

Cookies are small files your browser stores so a site can remember a visit. We use them, along with analytics tools, to see which pages people read and where the site could be clearer, so we can make it easier to find what you came for.

You can block or delete cookies in your browser settings, and the site will still work. Some analytics and form tools are run by outside companies, and they handle that data under their own privacy policies.

How we use your information

We use what you send us to reply to you, set up an estimate, schedule the work and keep a record of the job. If you've hired us, we may contact you later about that job, such as a follow-up question after the crew finishes.

We don't sell your personal information, and we don't share it with anyone for their own marketing. We only pass it along when it's needed to run the business, such as to the service that handles our contact form, or when the law requires it.

How long we keep it

We keep your contact details and job notes for as long as we need them to answer your question, finish the work and keep ordinary business and tax records. Once we no longer need them, we delete them or keep them in a form that no longer identifies you.

Website analytics data is kept in summary form and is not tied to your name.

Your choices and rights

You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. You can also tell us to stop contacting you at any time, and we will.

We'll answer your request once we've confirmed it's really you asking, because we don't want to hand someone else's details to the wrong person. Some records we may need to keep for legal or tax reasons, and we'll tell you if that applies.

Keeping your information safe

We take reasonable steps to protect what you send us and limit who can see it to the people who need it to do the job. No website or email system is completely secure, so please don't send payment card numbers or passwords through the contact form.

Children's privacy

This site is meant for homeowners and property owners, not children. We don't knowingly collect information from anyone under 13, and if we learn we have, we'll delete it.

Changes to this policy

If we change how we handle information, we'll update this page. The version posted here is the one that applies.

How to raise a privacy question or concern

If you have a question about your information or want to make a request, call us at (775) 980-1020 or send us a note through our Contact page. We're available Mon–Sun, 8 AM–9 PM, and you can expect a reply within 1 business day.